This is especially true if you rely on it for heavy image or video processing. In addition to weighing out the pros and cons of how you will replace your graphics card, it might also be good idea to consider replacing your computer. If your computer is over five years old, it is probably outdated by now. Since your graphics card is responsible for the high amount of data processing required when you watch movies or play games, it is necessary to replace it soon if these are things you depend on your computer for regularly. Your graphics card or GPU (graphics processing unit) takes a load of data and translates it into vivid graphics in real-time. Two Options: Professional or Home Repair.More recently Apple offered free battery replacements for some iPhone 5 models that were deemed defective. In the past Apple has offered similar replacement programs including for the graphics card in some mid-2011 iMacs back in 2013. The graphics bug often results in screen-tearing and other display artifacts, as pictured above. In addition to the lawsuit, the graphics problems have been a frequent complaint among a large number of users in Apple’s support forums and petitions online garnering thousands of signatures from users demanding Apple fix the widespread graphics card related issues. The lawsuit claimed a defective AMD GPU that did not function correctly because of lead-free soldering causing short circuiting and other problems. In October of last year, court documents surfaced showing Apple was facing a class-action lawsuit over the 2011 MacBook Pro GPU issues. It will run until Februor three years from the original purchase date of the affected laptop.Ĭomplete details about the new repair program are available on Apple’s website. The program will lauch tomorrow in the United States and Canada, with other countries being added on the 27th of the month. Those who have not yet been contacted may reach out to Apple to speed up the process. Customers who previously paid for a repair related to this issue will be contacted by Apple and possibly issued a refund. MacBook owners who believe they may have one of these machines can check their warranty coverage on Apple’s website to determine whether they are eligible for a repair under this program.Īpple is offering in-store and mail-in options for repairs, providing customers with some flexibility in how they wish to handle the situation. The affected models include 15- and 17-inch MacBook Pros built in 2011, as well as 15-inch Retina MacBook Pros built in 2012 and early 2013.
Following a number of complaints from consumers regarding graphics issues with Apple’s 2011 MacBook Pro, the company today announced a replacement program to remedy the issue for customers still experiencing problems.
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